Frequent Questions

How do I sign up for a class?

Signing up is as easy as 1, 2, 3!

  1. Register your account online by clicking the Log-In/Sign-Up Tab.  
  2. View the Schedule, and find the class you’d like to attend. You can sign up for any class up to 7 days in advance.
  3. Reserve your space in your desired class in order to guarantee yourself a bike! You may drop in but you will not be guaranteed a bike.  All first timers MUST arrive 15 minutes prior to class.
What do I wear?

Dress to sweat! We recommend form fitting pants or shorts and a breathable tank or tee. Padded shorts and padded seats are not necessary, but you are welcome to use them if they make you more comfortable. Moisture wicking clothing is also a plus.

“Do I need to bring cycle shoes?”

Absolutely not! We believe that cycling shoes are essential to achieving the maximum results from each workout. Therefore all of our classes include complimentary shoes, as well as a towel. Should you choose to enjoy our locker and lounging areas, complimentary bath towels and robes are provided. Our lockers even have daily-use locks.

Do I need to be experienced to join?

No experience is necessary to take one of our spin classes. We have all levels in all of our classes. Riders just do what they can, and skip the rest. It’s YOUR ride!

How many calories will I burn?

How many calories you burn depends on a variety of factors including height, weight, gender, and effort level. But on average, it’s a safe bet to expect you’ll burn 400+ calories per 50 minute class.

Where do I park?

We have street parking available as well as a four story garage above us. Or download the ParkMobile app which makes parking a click away.

How can I pay?

We have a no cash policy, meaning that we do not accept cash payments.  This is safer for us, our employees, and our customers.  In store and online, you can pay securely with your Visa or MasterCard credit card.

What about cell phones?

In order to enable everyone to engage and enjoy the entire CycleFit experience, all of our classes have a strict no cell phone policy. We also ask you to keep your phones on silent at all times while in the facility, and take any phone calls outside. We and your fellow gladiators thank you for your cooperation!

Is there an age restriction?

While we do not have a specific age restriction, due to the safety recommendations of our bike manufacturer, you must be at least 4’11” in height to participate in our classes. Please also be aware that we do not offer any child care services.

Do I need to come early to class?

If you are joining us for the first time, you need to arrive 15 minutes early.  Our qualified instructors will be on site to assist with bike set-up and proper form.  Our classes will start promptly at the designated time.  As a courtesy to other gladiators, if you are more than 5 minutes late, you will not be allowed to enter the class.

What if I need to cancel or change a class reservation?

Please do so at least 4 hours in advance for weekday classes and prior to 5pm the day before for weekend classes. You may cancel online, on the app, on the website chat, or by calling us. 

If you fail to cancel within this time period, and the class is full or waitlisted, a weekday class has a late cancel fee of $9, a weekend class has a late cancel fee of $15, and any class has a NO SHOW fee of $18. If you sign up three of four days in advance, it is your responsibility to check the day or night before to see if the class is full or waitlisted.

In fairness to all our customers, BIKES WILL BE RELEASED 5 MINUTES BEFORE CLASS BEGINS to allow those waiting for a spot to get into the class.